State Farm® Insurance Agent Bill Roberts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nicole Frasier
October 2, 2024
5
out of
5
rating by Nicole Frasier
"Nicolene has been amazing to work with from day one!"
We responded:
"Nicole, thank you for the wonderful review! I am so happy Nicolene has been so helpful with your insurance!"
Brianna Carter
September 26, 2024
5
out of
5
rating by Brianna Carter
"Working with Nicolene made switching my insurance provider a great experience. She listened to my cost concerns, and worked with me to save over two-thousand dollars. (No cheesy commercial jargon intended.) Exceptional service. Very please with my experience."
We responded:
"Brianna, thank you for the great review! I am thrilled Nicolene was able to help you switch insurance and get you set in a policy that better fit your needs and budget!"
Rosa Sanchez
August 11, 2024
5
out of
5
rating by Rosa Sanchez
"We are very happy to have state farm very professional very good customer service company cares about customer needs .don't have to worry about any claims state farm take care of everything....highly recommend our insurance company very satisfied. 100%"
We responded:
"Rosa, thank you for the awesome review! I am so happy you trust my office with your insurance needs and we are always here when you need us! "
Jennifer Harmon
June 27, 2024
5
out of
5
rating by Jennifer Harmon
"Working with the team at Bill Roberts State Farm is always such a pleasurable experience. I feel secure in the fact they are always helping me to save money where possible without sacrificing coverage. Anytime I have a question they respond very quickly and provide thorough information. In world where rates are on the rise and customer service is declining you won't find that at Bill Roberts, I highly recommend, they offer a great service and do a fantastic job!"
We responded:
"Jennifer, thank you for such a wonderful and kind review! I am so happy we are able to provide you with coverage that best fits your needs and budget! We are always here when you need us! "
Eliud Rincon
May 23, 2024
5
out of
5
rating by Eliud Rincon
"Great costumer service"
We responded:
"Eliud, thank you for the great review! "
Crystal Hensler
May 23, 2024
5
out of
5
rating by Crystal Hensler
"Wonderful customer service! Greatest insurance team there is!"
We responded:
"Crystal, thank for the kind review! I am so glad we could help with your insurance! "
Raquel Salazar
May 23, 2024
5
out of
5
rating by Raquel Salazar
"Fantastic service and rates! Very personable, friendly, and prompt responses. Great agent and awesome team!"
We responded:
"Raquel, thank you for the fantastic review! I am so happy my team could help! "
Hiren Bhakta
March 4, 2024
5
out of
5
rating by Hiren Bhakta
"They always take care of us! Quick and easy would 100% recommend for all insurance needs."
We responded:
"Hiren, thank you for the great review! "
Cody Delp
February 23, 2024
5
out of
5
rating by Cody Delp
"I have spent 7 years working with Bill Roberts with Nicolene Van Sittert as my agent. I have never felt pressured to buy anything, but only ever seen them look out for my best interest. Every year on my birthday, Nicolene messages me or sends me a card and that is something I’ve NEVER experienced from a company. It shows how much they care for their clients and I could not recommend them more. If you don’t want an insurance company who just tries to sell you whatever to make a profit you will find it here. They genuinely care!"
We responded:
"Cody, thank you so much for such a wonderful review and for your loyalty to Nicolene and my office. I am so happy she is always there to help and provide such great service! "
Monica Garcia
February 23, 2024
5
out of
5
rating by Monica Garcia
"They are always so helpful!!"
We responded:
"Monica, thank you for the great review! "
mark oakman
January 25, 2024
5
out of
5
rating by mark oakman
"Great service, great people, wonderful atmosphere!"
We responded:
"Mark, thank you for the great review! "
Ashley Hecker
January 25, 2024
5
out of
5
rating by Ashley Hecker
"I have been a customer of Bill Roberts State Farm for a while now and by far the best customer service I have ever received! Everyone there is so nice, knowledgeable and speedy! Nicolene Vansittert is the best agent a customer or company could ask for. 10000/10 recommend! Go here people… you WILL NOT be sorry!"
We responded:
"Ashley, thank you so much for such a wonderful review! I am happy we are able to help and thrilled that Nicolene has provided such amazing customer service! "
Sunann A
November 9, 2023
5
out of
5
rating by Sunann A
"The best assistance I've ever had for insurance. Very knowledgeable and helpful staff!"
We responded:
"Thank you for the 5-star review! We're thrilled to hear that you've had the best assistance and found our team to be knowledgeable and helpful. If there's anything else you need or if you have more feedback to share, feel free to reach out. We're here for you!"
Diana LaGrow
May 28, 2023
4
out of
5
rating by Diana LaGrow
"Great friendly people and great prices"
We responded:
"Thank you for the great feedback, Diana! It is our pleasure to be able to assist you with any of your insurance needs! We strive to go the extra mile to provide you with the insurance you need at a value you deserve and great customer service! We truly appreciate your kind words and time to leave us your review!"
Brandy Flaherty
March 29, 2023
5
out of
5
rating by Brandy Flaherty
"Ive been with Bill Roberts Agency for quite a few years now. They always work hard to get me the coverage for the BEST rates. When my pickup got hailed out it was a no-hassle claim to get it back into tip-top shape again. Great customer service as well!"
We responded:
"Thank you for taking the time to share your experience with our agency and for your kind words recognizing our efforts to go the extra mile to provide you with the customer care that you deserve, Brandy! We are so glad to have been able to assist you with your insurance claim! We are honored to have earned your trust and look forward to assisting you with any of your future insurance needs!"
Michael Diercks
March 28, 2023
5
out of
5
rating by Michael Diercks
"Our State Farm Agency made changing coverage a breeze. Answered my questions quickly and the rate was better than expected. They are interested in the well-being of their clients. I highly recommend Bill Roberts Agency!"
We responded:
"Thank you for the wonderful review recognizing our efforts to provide you with the customer care that you deserve and for recommending our services to others, Michael! We truly appreciate your feedback and we look forward to assisting you with any of your future insuarnce needs! "
Rachel Coleman
March 1, 2023
5
out of
5
rating by Rachel Coleman
"Great price and Customer Service! Everyone is so Helpful and Friendly! Best Insurance Agents in Kansas ☺️"
We responded:
"Thank you for the fantastic feedback, Rachel! Your kind words recognizing our efforts to provide you with friendly, professional and thorough customer care! It is our pleasure to be able to assist you with any of your insurance questions or needs! "
Aubrey Jayne
January 5, 2023
5
out of
5
rating by Aubrey Jayne
"Nicolene is always very pleasant to work with! Great customer service all around!"
We responded:
"Thank you for taking the time to share your experience and your kind words recognizing Nicolene's efforts to provide you with the customer care that you deserve, Aubrey! It is our pleasure to be able to assist you with any of your insurance needs and we look forward to doing so for many years to come!"
Jhgjgg Guguguv
December 15, 2022
5
out of
5
rating by Jhgjgg Guguguv
"Great group of people. They went above and beyond to help me. From the moment when I signed up, when I hit a deer and to this day. Very friendly and courteous."
We responded:
"Thank you for the wonderful review and for your kind words about our team! We strive to provide you with the customer care that you deserve. It is always our pleasure to be able to assist you with any of your insurance questions or needs and we look forward to doing so for many years to come!"
Timothy Sellers
December 12, 2022
5
out of
5
rating by Timothy Sellers
"I had an amazing experience"
We responded:
"Timothy, thank you for the 5 star review!"
Stephanie Ferguson
December 12, 2022
5
out of
5
rating by Stephanie Ferguson
"Nicolene at Bill Roberts agency has been such a huge help in our home buying process, and in getting our cars insured; always making sure we are getting the discounts due to us. She is very responsive, and very professional. Highly recommend this agency!"
We responded:
"Thank you for such a wonderful review and taking the time to give us feedback on Nicolene!"
Amanda Blechle
November 13, 2022
5
out of
5
rating by Amanda Blechle
"I contacted Bill Roberts' office for a quote for business insurance. They got back to me right away and went above and beyond to explain everything to me and to make sure I had peace of mind knowing all of my photography equipment is covered safely at a very reasonable cost without limiting my coverage. Nicolene inquired about my other insurance policies and asked if she could run a quote. We ended up bringing our homeowners, auto policies, an umbrella, as well as my business insurance. We ended up saving half on everything and increased our coverage from our old policies. It was an awesome and easy experience from start to finish. Highly recommend the team at Bill Roberts! Thanks for the awesome service Nicolene!"
We responded:
"Amanda, I'm so glad we were able to help you switch your policies all while saving you money! Thank you for leaving such a kind review!"
Lynn Larsen
November 11, 2022
5
out of
5
rating by Lynn Larsen
"My agent, Bill Roberts, is the BEST! He's professional and a pleasure to deal with. Always has the answers for me and is quick to respond to my emails and phone calls. His office staff are amazing they recommended Safe Driving rewards that saved me a lot of money. This is one reason I remain a loyal State Farm customer. Bill you ROCK! Good Rates on my insurance!"
We responded:
"Thank you for such a kind review, Lynn. I'm so happy to hear we have been able to provided you with the best insurance and best customer service!"
Lonnie George
November 11, 2022
5
out of
5
rating by Lonnie George
"Saving me tons of money and they're the best people to work with, super nice and always looking out for me!"
We responded:
"Lonnie, thank you so much for taking the time to leave such a kind review."
wanda wedgewood
September 2, 2022
5
out of
5
rating by wanda wedgewood
"I've been a customer of this agency for 30 years. Great people."
We responded:
"We are truly honored to have earned your trust over the past 30 years, Wanda! We strive to provide you with great customer care and we look forward to assisting you with any of your future insurance needs! We truly appreciate your kind words and feedback. It makes our day!"