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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Harmon

June 27, 2024

5  out of  5 rating by Jennifer Harmon
"Working with the team at Bill Roberts State Farm is always such a pleasurable experience. I feel secure in the fact they are always helping me to save money where possible without sacrificing coverage. Anytime I have a question they respond very quickly and provide thorough information. In world where rates are on the rise and customer service is declining you won't find that at Bill Roberts, I highly recommend, they offer a great service and do a fantastic job!"
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Eliud Rincon

May 23, 2024

5  out of  5 rating by Eliud Rincon
"Great costumer service"
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Crystal Hensler

May 23, 2024

5  out of  5 rating by Crystal Hensler
"Wonderful customer service! Greatest insurance team there is!"
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Raquel Salazar

May 23, 2024

5  out of  5 rating by Raquel Salazar
"Fantastic service and rates! Very personable, friendly, and prompt responses. Great agent and awesome team!"
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Hiren Bhakta

March 4, 2024

5  out of  5 rating by Hiren Bhakta
"They always take care of us! Quick and easy would 100% recommend for all insurance needs."
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Cody Delp

February 23, 2024

5  out of  5 rating by Cody Delp
"I have spent 7 years working with Bill Roberts with Nicolene Van Sittert as my agent. I have never felt pressured to buy anything, but only ever seen them look out for my best interest. Every year on my birthday, Nicolene messages me or sends me a card and that is something I’ve NEVER experienced from a company. It shows how much they care for their clients and I could not recommend them more. If you don’t want an insurance company who just tries to sell you whatever to make a profit you will find it here. They genuinely care!"
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Monica Garcia

February 23, 2024

5  out of  5 rating by Monica Garcia
"They are always so helpful!!"
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mark oakman

January 25, 2024

5  out of  5 rating by mark oakman
"Great service, great people, wonderful atmosphere!"
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Ashley Hecker

January 25, 2024

5  out of  5 rating by Ashley Hecker
"I have been a customer of Bill Roberts State Farm for a while now and by far the best customer service I have ever received! Everyone there is so nice, knowledgeable and speedy! Nicolene Vansittert is the best agent a customer or company could ask for. 10000/10 recommend! Go here people… you WILL NOT be sorry!"
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Sunann A

November 9, 2023

5  out of  5 rating by Sunann A
"The best assistance I've ever had for insurance. Very knowledgeable and helpful staff!"
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Diana LaGrow

May 28, 2023

4  out of  5 rating by Diana LaGrow
"Great friendly people and great prices"
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Brandy Flaherty

March 29, 2023

5  out of  5 rating by Brandy Flaherty
"Ive been with Bill Roberts Agency for quite a few years now. They always work hard to get me the coverage for the BEST rates. When my pickup got hailed out it was a no-hassle claim to get it back into tip-top shape again. Great customer service as well!"
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Michael Diercks

March 28, 2023

5  out of  5 rating by Michael Diercks
"Our State Farm Agency made changing coverage a breeze. Answered my questions quickly and the rate was better than expected. They are interested in the well-being of their clients. I highly recommend Bill Roberts Agency!"
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Rachel Coleman

March 1, 2023

5  out of  5 rating by Rachel Coleman
"Great price and Customer Service! Everyone is so Helpful and Friendly! Best Insurance Agents in Kansas ☺️"
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Aubrey Jayne

January 5, 2023

5  out of  5 rating by Aubrey Jayne
"Nicolene is always very pleasant to work with! Great customer service all around!"
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Jhgjgg Guguguv

December 15, 2022

5  out of  5 rating by Jhgjgg Guguguv
"Great group of people. They went above and beyond to help me. From the moment when I signed up, when I hit a deer and to this day. Very friendly and courteous."
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Timothy Sellers

December 12, 2022

5  out of  5 rating by Timothy Sellers
"I had an amazing experience"
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Stephanie Ferguson

December 12, 2022

5  out of  5 rating by Stephanie Ferguson
"Nicolene at Bill Roberts agency has been such a huge help in our home buying process, and in getting our cars insured; always making sure we are getting the discounts due to us. She is very responsive, and very professional. Highly recommend this agency!"
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Amanda Blechle

November 13, 2022

5  out of  5 rating by Amanda Blechle
"I contacted Bill Roberts' office for a quote for business insurance. They got back to me right away and went above and beyond to explain everything to me and to make sure I had peace of mind knowing all of my photography equipment is covered safely at a very reasonable cost without limiting my coverage. Nicolene inquired about my other insurance policies and asked if she could run a quote. We ended up bringing our homeowners, auto policies, an umbrella, as well as my business insurance. We ended up saving half on everything and increased our coverage from our old policies. It was an awesome and easy experience from start to finish. Highly recommend the team at Bill Roberts! Thanks for the awesome service Nicolene!"
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Lynn Larsen

November 11, 2022

5  out of  5 rating by Lynn Larsen
"My agent, Bill Roberts, is the BEST! He's professional and a pleasure to deal with. Always has the answers for me and is quick to respond to my emails and phone calls. His office staff are amazing they recommended Safe Driving rewards that saved me a lot of money. This is one reason I remain a loyal State Farm customer. Bill you ROCK! Good Rates on my insurance!"
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Lonnie George

November 11, 2022

5  out of  5 rating by Lonnie George
"Saving me tons of money and they're the best people to work with, super nice and always looking out for me!"
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wanda wedgewood

September 2, 2022

5  out of  5 rating by wanda wedgewood
"I've been a customer of this agency for 30 years. Great people."
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Ann Sanders

July 20, 2022

5  out of  5 rating by Ann Sanders
"We had just moved here from Colorado and needed to transfer our policies to Salina. They were very attentive to our needs."
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Korrie Huff

July 15, 2022

5  out of  5 rating by Korrie Huff
"Amazing customer service! Everything was explained very well. Would absolutely recommend people to go there!"
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Azez Zeza

July 14, 2022

5  out of  5 rating by Azez Zeza
"Transaction was quick and easy. They were very accommodating people that they even took time to discuss basic things that could be easily understood by a newbie."