State Farm® Insurance Agent Bill Roberts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chase Kaiser
July 20, 2026
"Nicolene and Nikka have been so helpful with my insurance claims. They always made time for me amongst all the craziness involved in our recent hail storm. They helped push my total loss information through fast and got my new policy set up immediately! Highly recommend this team!"
"Chase, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Salina insurance team! - Your State Farm Agent, Bill Roberts "
Austin Werner
July 1, 2026
"Bill Roberts has the best team in the industry. I genuinely enjoy working with them because they are all so nice, and always get me taken care of in record time. I’ve never had to talk to a robot. When you call, it’s always a person and these folks care about you."
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
SHELBY KELLEY
June 30, 2026
"Always helpful and friendly every time I call the office. They always get us taken care of anytime we need something. Highly recommend!!!"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Sherry Bosworth
June 23, 2026
"Great interactions every time I call! Everyone is very polite and helpful, much appreciated!"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Frank Drake
March 9, 2026
"Very helpful!"
"Thank you for taking the time to leave such a great review, Frank. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Linda Gilpin
February 19, 2026
"Agent was very helpful, easy to work with.
Will recommend."
"Thank you for the amazing review, Linda! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Marci “Chiefsgrl45” Clarke
November 13, 2025
"Thank you for your excellent customer service and your help switching me over to your agency. The process was simple and well worth it. Nicolene and Bill were the absolute best."
"Thank you so very much Marci for your kind review. We appreciate the opportunity to serve you and all your insurance needs!"
Lori Houk
October 29, 2025
"I received friendly & helpful service."
"Thank you Lori very much for your kind review! We appreciate the opportunity to serve you and your insurance needs!"
L Dobson
October 23, 2025
"Saved me big, always available, very kind."
"Thank you so much Leigha! We appreciate the kind words and the opportunity to serve you and your insurance needs!"
Jonathan DeMarco
October 22, 2025
"The service and support that I received, and receive have been 110%. This particular branch of State farm, makes you feel like you're part of their family, they bend over backwards to help you.
I would recommend them over any other insurance company in Salina. 🤗❤️🤗"
"Jonathan, thank you SO much for your kind words! We appreciate you and the opportunity to serve as your insurance agency of choice!!"
Garrett England
October 22, 2025
"Outstanding customer service!"
"Thank you Garrett it is a privilege to serve you and your family's insurance needs!"
Zach Ayers
October 21, 2025
"Great customer service!"
"Thank you Zach! We appreciate the opportunity to serve you!"
Russ Carter
October 6, 2025
"Nicolene has been wonderful taking care of me for several years! Highly recommend!"
"Thank you Russ for your review and your kind words about Nicolene! We are extremely grateful to have the opportunity to serve as your insurance agency of choice!"
Sydney Kelly
September 24, 2025
"Nicolene at Bill Roberts State Farm agency walked us through all of our policies line by line to make sure we understood exactly what our coverage was. They are very personable and care about their clients. I would recommend them to everyone!"
"Thank you so much for your kind review Sydney! We appreciate the opportunity to work with you for all your insurance needs!"
Courtney Baker
September 15, 2025
"Bill and his team are wonderful in all that they do."
"Thank you SO very much for your kind words Courtney! We appreciate the opportunity to serve as your insurance team!"
Lisa Klein
September 12, 2025
"I've been with this State Farm since age 15. I am currently age 41. Bonita, Bill, Nicolene, Novelin, and Coleman each go above and beyond to treat their customers with courtesy and respect and always meet you with a smile. The office environment greets you with a feeling of warmth and home and is always decorated for the seasons. Bill Roberts State Farm offers we the people reasonable rates for life, auto, and home insurance. They are dependable, competent, professional, helpful, humble, and kind."
"Thank YOU very much Lisa for your kind review! We appreciate you and the opportunity to serve all your insurance needs! We are always grateful to serve our customers and grateful to have such wonderful feedback."
Cindy Coleman
September 12, 2025
"Nicolene is always available and extremely helpful as well as cheerful and friendly!!!"
"Thank you SO much Cindy! We appreciate your kind words about Nicolene and we appreciate the opportunity to serve you and your family for all your insurance needs."
Sharla Whittenburg
August 28, 2025
"They the whole staff are amazing and went above and beyond being for me , recommend them to all"
"Thank you very much Sharla! We appreciate the opportunity to serve you and all your insurance needs! "
Lisa Herl
August 19, 2025
"Nicolene is the best! She has been our agent for years, wouldn't trust anyone else. Highly recommend to anyone needing an honest, informative, hard working agent."
"Thank you Amanda and Lisa! We appreciate your feedback and the opportunity to serve all of your insurance needs! We appreciate you both!
"
Jesse Bengtson
August 19, 2025
"State farm has been great to work with. Very much so! Nicolene is very professional, answers my emails in a timely fashion, and is also personable. Their prices are very reasonable as well. I highly recommend state farm!"
"Thank you so much Jesse for your review. We are grateful to have the opportunity to assist with your insurance needs. We appreciate you!"
Kay Roberts
August 12, 2025
"We’ve been with Bill and State Farm since the beginning of the year. When we renewed our vehicle insurance after 6 months our rates had actually decreased…significantly! Great customer service!"
"Thank you so much Kay for the review. We appreciate the opportunity to serve as your insurance agency for all your homeowner insurance, auto insurance, life insurance needs!"
Montana Peterson
July 21, 2025
"Nicolene is the best! She walks you through every step, answers ALL of your questions thoroughly, gets back to you quick, and is so easy to talk to! So happy that I switched to this agency. Highly recommend!"
"Thank you SO much Montana for this review. We appreciate the opportunity to serve as your insurance agency of choice!"
lacy brewer !
July 3, 2025
"Friendly staff, quick service, I highly recommend the agency for anyone’s insurance needs! <3"
"Thank you SO MUCH Lacy for those kind words. We appreciate the opportunity to work with you for all your insurance needs!"
Mitchell Loder
July 3, 2025
"Great service"
"Thank you so MUCH Mitch. We appreciate the opportunity to serve as your insurance agency of choice! "
Paul Roberts
July 2, 2025
"Honest, solid service, caring and friendly!"
"Thank you Paul! We truly appreciate the wonderful feedback and the opportunity to work with you on all your insurance needs!"