
State Farm® Insurance Agent Bill Roberts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lisa Klein
September 12, 2025
"I've been with this State Farm since age 15. I am currently age 41. Bonita, Bill, Nicolene, Novelin, and Coleman each go above and beyond to treat their customers with courtesy and respect and always meet you with a smile. The office environment greets you with a feeling of warmth and home and is always decorated for the seasons. Bill Roberts State Farm offers we the people reasonable rates for life, auto, and home insurance. They are dependable, competent, professional, helpful, humble, and kind."
"Thank YOU very much Lisa for your kind review! We appreciate you and the opportunity to serve all your insurance needs! We are always grateful to serve our customers and grateful to have such wonderful feedback."
Cindy Coleman
September 12, 2025
"Nicolene is always available and extremely helpful as well as cheerful and friendly!!!"
"Thank you SO much Cindy! We appreciate your kind words about Nicolene and we appreciate the opportunity to serve you and your family for all your insurance needs."
Sharla Whittenburg
August 28, 2025
"They the whole staff are amazing and went above and beyond being for me , recommend them to all"
"Thank you very much Sharla! We appreciate the opportunity to serve you and all your insurance needs! "
Lisa Herl
August 19, 2025
"Nicolene is the best! She has been our agent for years, wouldn't trust anyone else. Highly recommend to anyone needing an honest, informative, hard working agent."
"Thank you Amanda and Lisa! We appreciate your feedback and the opportunity to serve all of your insurance needs! We appreciate you both! "
Jesse Bengtson
August 19, 2025
"State farm has been great to work with. Very much so! Nicolene is very professional, answers my emails in a timely fashion, and is also personable. Their prices are very reasonable as well. I highly recommend state farm!"
"Thank you so much Jesse for your review. We are grateful to have the opportunity to assist with your insurance needs. We appreciate you!"
Kay Roberts
August 12, 2025
"We’ve been with Bill and State Farm since the beginning of the year. When we renewed our vehicle insurance after 6 months our rates had actually decreased…significantly! Great customer service!"
"Thank you so much Kay for the review. We appreciate the opportunity to serve as your insurance agency for all your homeowner insurance, auto insurance, life insurance needs!"
Montana Peterson
July 21, 2025
"Nicolene is the best! She walks you through every step, answers ALL of your questions thoroughly, gets back to you quick, and is so easy to talk to! So happy that I switched to this agency. Highly recommend!"
"Thank you SO much Montana for this review. We appreciate the opportunity to serve as your insurance agency of choice!"
lacy brewer !
July 3, 2025
"Friendly staff, quick service, I highly recommend the agency for anyone’s insurance needs! <3"
"Thank you SO MUCH Lacy for those kind words. We appreciate the opportunity to work with you for all your insurance needs!"
Mitchell Loder
July 3, 2025
"Great service"
"Thank you so MUCH Mitch. We appreciate the opportunity to serve as your insurance agency of choice! "
Paul Roberts
July 2, 2025
"Honest, solid service, caring and friendly!"
"Thank you Paul! We truly appreciate the wonderful feedback and the opportunity to work with you on all your insurance needs!"
Gary Kinderknecht
June 17, 2025
"This agency has done more amazing things for me insurance wise than anywhere else!"
"Thank you Gary we truly appreciate the opportunity to serve you for all your insurance needs."
John
May 30, 2025
"Great team !!!! Nicolene is awesome and amazing !!!!! They always respond so quickly and are so helpful ."
"Thank you for your kind words John. We appreciate the opportunity to be your insurance agency of choice!"
Karis Ratcliff
January 29, 2025
"We always love coming into see you guys you always give us great deals!!!"
Kimberly Wallace
January 15, 2025
"Nicolene is awesome. She is prompt, cheerful, and not afraid to go through the details of coverage with you. Bill Robert's office got us the best homeowners deal by far of all the insurance we quoted."
"Kimberly, thank you for the fantastic review! I am so happy Nicolene was so helpful with your homeowners coverage!"
Lena Murugi
January 11, 2025
"Very effective.He is spot on"
"Lena, thank you for the great review! "
Alysha Pierce
November 7, 2024
"Amazing service! Easy to reach and so kind!"
"Alysha, thank you for the great review! "
kindel Culver
November 7, 2024
"Why go ANYWHERE else this is hands down the BEST team out there. Nicolene is AMAZING!! every single person on this team has always gone above and beyond to be amazing and so helpful!"
"Kindel, thank you so much for the wonderful review! I am so happy we are able to help! "
Nicole Frasier
October 2, 2024
"Nicolene has been amazing to work with from day one!"
"Nicole, thank you for the wonderful review! I am so happy Nicolene has been so helpful with your insurance!"
Brianna Carter
September 26, 2024
"Working with Nicolene made switching my insurance provider a great experience. She listened to my cost concerns, and worked with me to save over two-thousand dollars. (No cheesy commercial jargon intended.) Exceptional service. Very please with my experience."
"Brianna, thank you for the great review! I am thrilled Nicolene was able to help you switch insurance and get you set in a policy that better fit your needs and budget!"
Rosa Sanchez
August 11, 2024
"We are very happy to have state farm very professional very good customer service company cares about customer needs .don't have to worry about any claims state farm take care of everything....highly recommend our insurance company very satisfied. 100%"
"Rosa, thank you for the awesome review! I am so happy you trust my office with your insurance needs and we are always here when you need us! "
Jennifer Harmon
June 27, 2024
"Working with the team at Bill Roberts State Farm is always such a pleasurable experience. I feel secure in the fact they are always helping me to save money where possible without sacrificing coverage. Anytime I have a question they respond very quickly and provide thorough information. In world where rates are on the rise and customer service is declining you won't find that at Bill Roberts, I highly recommend, they offer a great service and do a fantastic job!"
"Jennifer, thank you for such a wonderful and kind review! I am so happy we are able to provide you with coverage that best fits your needs and budget! We are always here when you need us! "
Eliud Rincon
May 23, 2024
"Great costumer service"
"Eliud, thank you for the great review! "
Crystal Hensler
May 23, 2024
"Wonderful customer service! Greatest insurance team there is!"
"Crystal, thank for the kind review! I am so glad we could help with your insurance! "
Raquel Salazar
May 23, 2024
"Fantastic service and rates! Very personable, friendly, and prompt responses. Great agent and awesome team!"
"Raquel, thank you for the fantastic review! I am so happy my team could help! "
Hiren Bhakta
March 4, 2024
"They always take care of us! Quick and easy would 100% recommend for all insurance needs."
"Hiren, thank you for the great review! "