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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael

Michael

September 8, 2026

5  out of  5
rating by Michael
"Great office and Staff is very nice!"
We responded:
"Hi Michael, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Salina.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Bill Roberts "
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Jayden Martindelcampo

September 2, 2026

5  out of  5
rating by Jayden Martindelcampo
"I had a really good experience with Nicolene she was really helpful and showed nothing but Professionalism answered all my questions"
We responded:
"Thank you so much for your wonderful feedback of us here at Bill Roberts’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Bill Roberts’s Insurance Team "
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Angela Hayden

August 28, 2026

5  out of  5
rating by Angela Hayden
"Working with Nikolene at Bill Roberts office couldnt be easier! Always fast to respond to any questions and got me the best rates by far when I had shopped around. 100% recommend for all your insurance needs."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Erin Stein

August 24, 2026

5  out of  5
rating by Erin Stein
"Everyone is always very helpful!"
We responded:
"Erin, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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TAMMY RHEA-BOSCO

August 7, 2026

5  out of  5
rating by TAMMY RHEA-BOSCO
"Nicolene is an absolute Rockstar! She goes above and beyond to give amazing Customer Service!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Mitchell Loder

August 5, 2026

5  out of  5
rating by Mitchell Loder
"Great service, great people to work with."
We responded:
"Thank you so MUCH Mitch. We appreciate the opportunity to serve as your insurance agency of choice! "
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Chase Kaiser

July 20, 2026

5  out of  5
rating by Chase Kaiser
"Nicolene and Nikka have been so helpful with my insurance claims. They always made time for me amongst all the craziness involved in our recent hail storm. They helped push my total loss information through fast and got my new policy set up immediately! Highly recommend this team!"
We responded:
"Chase, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Salina insurance team! - Your State Farm Agent, Bill Roberts "
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Austin Werner

July 1, 2026

5  out of  5
rating by Austin Werner
"Bill Roberts has the best team in the industry. I genuinely enjoy working with them because they are all so nice, and always get me taken care of in record time. I’ve never had to talk to a robot. When you call, it’s always a person and these folks care about you."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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SHELBY KELLEY

June 30, 2026

5  out of  5
rating by SHELBY KELLEY
"Always helpful and friendly every time I call the office. They always get us taken care of anytime we need something. Highly recommend!!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Sherry Bosworth

June 23, 2026

5  out of  5
rating by Sherry Bosworth
"Great interactions every time I call! Everyone is very polite and helpful, much appreciated!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Frank Drake

March 9, 2026

5  out of  5
rating by Frank Drake
"Very helpful!"
We responded:
"Thank you for taking the time to leave such a great review, Frank. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Linda Gilpin

February 19, 2026

5  out of  5
rating by Linda Gilpin
"Agent was very helpful, easy to work with.
Will recommend."
We responded:
"Thank you for the amazing review, Linda! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Marci “Chiefsgrl45” Clarke

November 13, 2025

5  out of  5
rating by Marci “Chiefsgrl45” Clarke
"Thank you for your excellent customer service and your help switching me over to your agency. The process was simple and well worth it. Nicolene and Bill were the absolute best."
We responded:
"Thank you so very much Marci for your kind review. We appreciate the opportunity to serve you and all your insurance needs!"
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Lori Houk

October 29, 2025

5  out of  5
rating by Lori Houk
"I received friendly & helpful service."
We responded:
"Thank you Lori very much for your kind review! We appreciate the opportunity to serve you and your insurance needs!"
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L Dobson

October 23, 2025

5  out of  5
rating by L Dobson
"Saved me big, always available, very kind."
We responded:
"Thank you so much Leigha! We appreciate the kind words and the opportunity to serve you and your insurance needs!"
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Jonathan DeMarco

October 22, 2025

5  out of  5
rating by Jonathan DeMarco
"The service and support that I received, and receive have been 110%. This particular branch of State farm, makes you feel like you're part of their family, they bend over backwards to help you.

I would recommend them over any other insurance company in Salina. 🤗❤️🤗"
We responded:
"Jonathan, thank you SO much for your kind words! We appreciate you and the opportunity to serve as your insurance agency of choice!!"
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Garrett England

October 22, 2025

5  out of  5
rating by Garrett England
"Outstanding customer service!"
We responded:
"Thank you Garrett it is a privilege to serve you and your family's insurance needs!"
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Zach Ayers

October 21, 2025

5  out of  5
rating by Zach Ayers
"Great customer service!"
We responded:
"Thank you Zach! We appreciate the opportunity to serve you!"
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Russ Carter

October 6, 2025

5  out of  5
rating by Russ Carter
"Nicolene has been wonderful taking care of me for several years! Highly recommend!"
We responded:
"Thank you Russ for your review and your kind words about Nicolene! We are extremely grateful to have the opportunity to serve as your insurance agency of choice!"
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Sydney Kelly

September 24, 2025

5  out of  5
rating by Sydney Kelly
"Nicolene at Bill Roberts State Farm agency walked us through all of our policies line by line to make sure we understood exactly what our coverage was. They are very personable and care about their clients. I would recommend them to everyone!"
We responded:
"Thank you so much for your kind review Sydney! We appreciate the opportunity to work with you for all your insurance needs!"
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Courtney Baker

September 15, 2025

5  out of  5
rating by Courtney Baker
"Bill and his team are wonderful in all that they do."
We responded:
"Thank you SO very much for your kind words Courtney! We appreciate the opportunity to serve as your insurance team!"
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Lisa Klein

September 12, 2025

5  out of  5
rating by Lisa Klein
"I've been with this State Farm since age 15. I am currently age 41. Bonita, Bill, Nicolene, Novelin, and Coleman each go above and beyond to treat their customers with courtesy and respect and always meet you with a smile. The office environment greets you with a feeling of warmth and home and is always decorated for the seasons. Bill Roberts State Farm offers we the people reasonable rates for life, auto, and home insurance. They are dependable, competent, professional, helpful, humble, and kind."
We responded:
"Thank YOU very much Lisa for your kind review! We appreciate you and the opportunity to serve all your insurance needs! We are always grateful to serve our customers and grateful to have such wonderful feedback."
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Cindy Coleman

September 12, 2025

5  out of  5
rating by Cindy Coleman
"Nicolene is always available and extremely helpful as well as cheerful and friendly!!!"
We responded:
"Thank you SO much Cindy! We appreciate your kind words about Nicolene and we appreciate the opportunity to serve you and your family for all your insurance needs."
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Sharla Whittenburg

August 28, 2025

5  out of  5
rating by Sharla Whittenburg
"They the whole staff are amazing and went above and beyond being for me , recommend them to all"
We responded:
"Thank you very much Sharla! We appreciate the opportunity to serve you and all your insurance needs! "
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Lisa Herl

August 19, 2025

5  out of  5
rating by Lisa Herl
"Nicolene is the best! She has been our agent for years, wouldn't trust anyone else. Highly recommend to anyone needing an honest, informative, hard working agent."
We responded:
"Thank you Amanda and Lisa! We appreciate your feedback and the opportunity to serve all of your insurance needs! We appreciate you both!
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